The countdo

If you're unlucky enough to buy something this Christmas which isn’t up to scratch, then the Cons

The Chartered Trading Standards Institute (CTSI) has issued a Christmas gift safety warning about

Timeshares may sometimes provide cheaper holidays but be aware that it can be easy to fall into a

What is The Electric Vehicle Consumer Code for Home Chargepoints (EVCC)’s ADR service for and wha

Consumers who have had an electric charging point installed at their home now have a new Governme

Welcome to the December 2020 issue of the UK ECC's newsletter Your Update.

Most UK consumers who used the UK ECC service last year (2019) either found us via the internet (

Do you really know who you are dealing with when you buy goods online?

This year’s National Consumer Week (from 16 November to 22 November) is concentrating on clueing