Complaints from UK consumers about problems with cross-border online shopping purchases have shot

Timeshares may sometimes provide cheaper holidays but be aware that it can be easy to fall into a

Your consumer rights are with the seller of the goods, not the marketplace itself.

Have you had a holiday or event cancelled due to COVID-19?

Demand by UK consumers for help from the cross-border dispute help and advice service UK European

The European Consumer Centre Network (ECC-Net), of which UK European Consumer Centre is a part, i

UK consumers are being urged by the Chartered Trading Standards Institute (CTSI) to become ‘activ

Generally, we may all be going on holiday more now than 20 years ago (with the exception of the c

CTSI Symposium 2020, which had been due to be held in Southport on 15 to 17 June, has been cancel