Customer Satisfaction Survey

November 2023 Survey Results:

Our satisfaction rate for November 2023 is 32.5%, with 37.5% of consumers reporting that they were either very or extremely satisfied.

100%of consumers rated the politeness and friendliness of our advisors as good, with 50% of people saying the knowledge of our advisors was either extremely or very good.

 Consumer comments:

 “I came to the wrong place but the adviser tried their best to point me in the right direction!.”

“Just to say that I would rate them as absolutely BRILLIANT!.”

 “It was the first time anyone been able to help at all, and that was a wonderful moment for me.”

“UK International Consumer Centre has given me new hope with my issue.”

“I followed advice given and within hours was given my money back!”

View full December report here. Please note some information is unavailable. This is to protect the identity of the individuals.

Other results:

January 2023  - Survey results

February 2023 - Survey results

March 2023 - Survey results

April 2023 - Survey results

May 2023 - Survey results

June 2023 -Survey results

July 2023  - Survey results

August 2023 - Survey results

September 2023 - Survey results

October 2023 - Survey results

November 2023 - Survey results