It’s not only fictional characters like Pinocchio who have a tendency not to be completely honest

Companies respond positively to the UK European Consumer Centre’s involvement for a number of rea

Fraudsters stole more than £7 million from unsuspecting holidaymakers and other travellers in 201

The UK European Consumer Centre (UK ECC) is advising UK consumers to follow its Christmas shoppin

Welcome to the October 2019 issue of the ECC's newsletter

Following the Thomas Cook collapse on 23 September 2019, the UK European Consumer Centre (UK ECC)

Secondary ticketing website Viagogo has avoided further legal action by the Competition and Marke

No holiday traveller should leave home without the new and improved ECC-Net Travel App, according

Do you know who to turn to when something goes wrong?

The new package travel rules cover two types of contracts: package deals (pre-arranged by tour or